Airbnb is taking steps to address the issue of host discrimination on its platform and provide new updates for residents of Oregon.Unfortunately, IIt seems that people in other states and around the world only need to keep fighting to get fair treatment on the platform.
Starting on January 31, the host will only be able to see The initials of the guest’s name Before they confirmed the booking request, Airbnb announced in a December press announcement edge. after host confirm When booking, the full name of the guest will be displayed.Name change Displaced Will at least be in place Two years.
“Although we have made progress, we still have a lot of work to do and continue to work with our hosts and guests and civil rights leaders to make our communities more inclusive,” Airbnb says.
The company stated in the announcement that this update is in line with the voluntary settlement agreement it reached with individuals in Oregon in 2019.They expressed concern about the way the guest’s name is displayed when booking a place. “
according to OregonianIn 2017, Portland resident Patricia Harrington filed a lawsuit against Airbnb.She claimed that because Airbnb requires guests to disclose their full names and attach a photo, the host’s Review before they accept the booking, The company allows landlords to discriminate against black guests.This She claimed that this violated Oregon’s public accommodation laws.
Airbnb resolved the lawsuit in 2019, which included two other black women in Oregon. At that time, Harrington had passed away.
The claims of the lawsuit are not wrong.Black guest already trigger the alarm Regarding the years of discrimination on the platform, a hashtag was even created: #AirbnbWhileBlack. In 2016, a Harvard Business School Study Even found that the request came from A guest with an African-American name is 16% less likely to be accepted by the host than a guest with the same name Guests with obvious white names.
In the same year, Airbnb Executed the agreement Promote fair treatment of its users, which states that all users agree to treat everyone in the platform community with “respect, without judgment or prejudice”.After reaching an agreement, the company began to hide Guest profile picture, Now it will only be displayed after the booking is confirmed. In 2020, Airbnb told Gizmodo that it has Banned 1.4 million people From its refusal to accept its non-discriminatory platform protocol.
DDiscrimination on the platform Unrestricted For blacks, although. Asians, transgenders, North Africans, Uighurs and Tibetans have been turned away from hosts in the United States and other regions.
Gizmodo contacted Airbnb on Saturday to ask why this change only applies to residents of Oregon. Considering what we know, it seems that it certainly has benefits in other areas as well. An Airbnb spokesperson cited the 2019 lawsuit settlement we described above.
Airbnb spokesperson Liz DeBold Fusco said in an email: “Given that the impact of this change is unclear, implementation will be limited.” “We will evaluate the impact of this change to see if we can learn from this work. Lessons learned can provide information for future efforts to combat prejudice.”
Although I may be a bit salty on it-you know, the world is very tired-this is a positive step for Airbnb. The company’s actions in combating discrimination may not be as fast as we hoped, but dDiscrimination is a difficult problem, and it takes time to create effective change.The important thing is to keep the work going and reach the point of fighting discrimination Be proactive, not just because you have been sued.